How serious did it get for owners?

Only 7% of the 12,161 complaints report a tow, the most common serious outcome; most describe the problem without an injury, crash, fire or tow.

Outcomes owners reported in complaints about this part

What it shows: Towed is the largest at 851, followed by Crash reported at 454; the smallest shown is Death reported at 1.

Source: NHTSA owner complaint files · file downloaded 2026-10-05

Data and chart by CalcScrape: Car Diagnostic Cost Calculator