How fast were owners driving when it happened?

55 mph or faster is the largest group at 40%, out of 5,049 complaints.

Parked or under 5 mph2%

5-24 mph18%

25-44 mph28%

45-54 mph12%

55 mph or faster40%

Owners reported it most often at highway speed. Tell the shop what speed it happens at, because that narrows the diagnosis.

Source: NHTSA owner complaint files · file downloaded 2026-10-05