How fast were owners driving when it happened?

55 mph or faster is the largest group at 59%, out of 29 complaints (a small sample, so treat it as a hint).

Parked or under 5 mph0%

5-24 mph3%

25-44 mph21%

45-54 mph17%

55 mph or faster59%

Owners reported it most often at highway speed. Tell the shop what speed it happens at, because that narrows the diagnosis.

Source: NHTSA owner complaint files · downloaded 2026-10-05