How fast were owners driving when it happened?

5-24 mph is the largest group at 29%, out of 1,786 complaints.

Parked or under 5 mph7%

5-24 mph29%

25-44 mph29%

45-54 mph10%

55 mph or faster25%

Owners reported it most often in parking lots and slow traffic. Tell the shop what speed it happens at, because that narrows the diagnosis.

Source: NHTSA owner complaint files · downloaded 2026-10-05