How serious did it get for owners?

6% of the 50 complaints report a tow, the most common serious outcome; the other outcomes counted below are rarer, and an owner can file without mentioning one.

Outcomes owners reported in complaints about this part

What it shows: Towed is the largest at 3, followed by Crash reported at 2; the smallest shown is Death reported at 1.

Source: NHTSA owner complaint files · downloaded 2026-10-05

Data and chart by CalcScrape: Shock Absorber Replacement