How serious did it get for owners?

3% of the 1,535 complaints report crash, the most common serious outcome; the other outcomes counted below are rarer, and an owner can file without mentioning one.

Outcomes owners reported in complaints about this part

What it shows: Crash reported is the largest at 49, followed by Towed at 46; the smallest shown is Death reported at 1.

Source: NHTSA owner complaint files · downloaded 2026-10-05

Data and chart by CalcScrape: Shock or Strut Replacement Cost Calculator