How fast were owners driving when it happened?

55 mph or faster is the largest group at 56%, out of 838 complaints.

Parked or under 5 mph2%

5-24 mph9%

25-44 mph19%

45-54 mph14%

55 mph or faster56%

Owners reported it most often at highway speed. Tell the shop what speed it happens at, because that narrows the diagnosis.

Source: NHTSA owner complaint files · downloaded 2026-10-05