Do reports of this repair follow the weather where owners live, county by county?

NHTSA owner complaints about windshield replacement run 23% above the national share in the third of 279 counties with the coldest winters, and 5% below in the third with the mildest winters.

Windshield replacement complaints run higher in counties with cold winters. Third of counties with the mildest winters: 5% below; Middle third: 15% above; Third with the coldest winters: 23% above.

• A moderate pattern, probably real but not certain. Weak spot: hold summer heat (cooling degree days) equal and only 8% of the pattern remains, so part of it may be that factor.

Source: NOAA NCEI nClimDiv county climate files 1991-2020, joined to NHTSA owner complaints placed in counties by city name · downloaded 2026-10-05