Owners filed 4,849 complaints about the 2015–2025 Jeep Grand Cherokee with the National Highway Traffic Safety Administration (NHTSA), the 15th-most of any vehicle in our Car Problem Index. The 2015 model year drew the most (1,356), and the single most-reported problem area is electrical system, named in 28% of complaints.
Key findings
- Worst model year: 2015, with 1,356 complaints, led by transmission / powertrain (349).
- Spike years: 2015 (3.7× the typical year), 2018 (2.3× the typical year).
- Earliest-failing area: transmission / powertrain complaints came at a median of 15k mi on the odometer.
- Fire and crash reports: 62 complaints mention a fire and 322 mention a crash; owners reported 226 injuries and 2 deaths.
Jeep Grand Cherokee complaints by model year
| Model year | Complaints | Top problem areas | Median mileage | Crashes | Fires |
|---|---|---|---|---|---|
| 2015 | 1,356 | Transmission / powertrain (349), Seats (313), Engine (199) | 40k mi | 128 | 21 |
| 2016 | 309 | Transmission / powertrain (78), Engine (76), Electrical system (61) | 32k mi | 27 | 7 |
| 2017 | 364 | Engine (102), Transmission / powertrain (88), Electrical system (87) | 32k mi | 26 | 3 |
| 2018 | 853 | Electrical system (339), Engine (123), Transmission / powertrain (75) | 24k mi | 42 | 10 |
| 2019 | 367 | Electrical system (82), Engine (64), Service Brakes, Hydraulic (64) | 36k mi | 17 | 4 |
| 2020 | 238 | Electrical system (72), Engine (50), Transmission / powertrain (39) | 13k mi | 24 | 5 |
| 2021 | 403 | Electrical system (114), Steering (102), Engine (60) | 18k mi | 20 | 8 |
| 2022 | 259 | Electrical system (129), Engine (49), Automatic emergency braking / collision warning (46) | 28k mi | 6 | 1 |
| 2023 | 385 | Electrical system (177), Engine (83), Suspension (61) | 18k mi | 14 | 3 |
| 2024 | 241 | Electrical system (109), Engine (103), Fuel system (42) | 13k mi | 10 | 0 |
| 2025 | 74 | Electrical system (30), Engine (21), Fuel system (12) | 6k mi | 8 | 0 |
Newer model years have had less time on the road, so their counts are lower partly because owners have had fewer years to report problems.
Most-reported Jeep Grand Cherokee problems, and what they cost to fix
| Problem area | Complaints | Share | Median mileage | Repair estimate |
|---|---|---|---|---|
| Electrical system | 1,336 | 28% | 21k mi | Alternator / electrical repair cost |
| Engine | 930 | 19% | 32k mi | Engine repair cost |
| Transmission / powertrain | 845 | 17% | 15k mi | Transmission repair cost |
| Seats | 425 | 9% | 64k mi | — |
| Fuel system | 385 | 8% | 26k mi | Fuel pump repair cost |
| Steering | 293 | 6% | 24k mi | Power steering repair cost |
| Brakes | 267 | 6% | 15k mi | Brake repair cost |
| Air bags | 232 | 5% | 47k mi | — |
One complaint can name several problem areas, so shares add up to more than 100%.
What this data can and can't tell you
These are unverified reports that owners submitted to NHTSA, counted by model year. They are not defect findings, and they aren't adjusted for sales: a best-selling vehicle collects more complaints simply because more of them are on the road. Use the counts to compare model years of the same vehicle and to see which systems owners complain about most, not to compare how reliable two different models are. See the full methodology.
Other Jeep models in the index
- Jeep Cherokee (7,347)
- Jeep Wrangler (6,869)
- Jeep Compass (2,469)
- Jeep Renegade (2,200)
Source: NHTSA Office of Defects Investigation, consumer complaint files (nhtsa.gov), model years 2015–2025, retrieved 2026-09-23. Free to cite with a link to this page.